| FAQs : Trading | ||
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| 1 | Can I access from overseas? |
| Yes! As long as you have internet access with the right system requirements. Please refer to the Questions and Answers in the "Technical" Section. | |
| 2 | What securities can I trade? |
| Investor can trade in all stocks that are listed on the Bursa Malaysia. | |
| 3 | Can I place trading orders 24 hours a day? |
| Yes, you can place trading orders at any time. However, orders placed after 5.00 p.m. (local time) will be queued with your dealer's representatives for transmission to the Bursa Malaysia on the following trading day. Orders keyed in during the morning session which were not matched or done will be automatically carried forward to afternoon session by trading system. All unmatched orders will remain in the order book without losing the order priority for the day. | |
| 4 | When will my trade orders be executed? |
| All orders (including orders to buy and sell) will be routed to your dealer's representatives. As such, the dealer's representatives' TCPro must be activated and orders will be transmitted to Bursa Malaysia by the dealer's representatives during normal Bursa Malaysia trading hours. All orders are then processed for matching by Bursa Malaysia. However, clients can opt for pass through processing (STP) whereby all your orders are routed straight to Bursa Malaysia during the trading hours. | |
| 5 | What will happen to my outstanding orders after the end of day trading session? |
| All orders submitted are automatically denoted as a "day" order and hence will expire at the end of trading day, unless you select a "good till expiry date order". (a) A "day" order is valid up to the expiry of the day the order is placed. Any order remaining unmatched in the morning session will be automatically carried forward to the afternoon session for transmission to Bursa Malaysia by the trading system. (b) A "good till expiry date" order will be valid up to the close of the last session on the expiry date selected. Any orders unmatched at the end of one session will be carried forward to your dealer's representatives for transmission to Bursa Malaysia in the next trading session until fully matched or until the close of the last session on the expiry date. | |
| 6 | How will I be notified of my trade execution? |
| You can go to Order Status to check your trade status. A contract note will be sent to you via normal mail the trading day following the execution and matching of your order. | |
| 7 | Can I amend or cancel my orders? |
| Yes, you can amend or cancel your orders before Bursa Malaysia matches the order. | |
| 8 | How can I check if my order has been cancelled? |
| You can go to Order Status and check your trade status. | |
| 9 | Is there a fee for cancellation of orders? |
| No. | |
| 10 | Is there a trading limit? |
| Yes. The trading limit however varies between different individuals. This is in accordance to the credit assessment done based on your information provided. You may check your available trading limit with your respective dealer's representatives. | |
| 11 | How can I increase my trading limit? |
| You can request for an increase in your trading limit by calling your dealer's representatives. They will be able to advise you on the supporting documents which the company will require to process your request. | |
| 12 | How will I be informed of my new trading limit? |
| You may check online or contact your dealer's representatives on the trading limit. | |
